Your AI receptionist answers 24/7, captures vehicle details, texts customers back within seconds, and books appointments — automatically.
of inbound calls go unanswered during peak hours at independent shops
average time an estimate sits in a customer's inbox before they choose another shop
service advisors spend on status-check calls that interrupt active repairs
Never miss a call during peak hours or after close. Your AI answers every call, collects make/model/year/VIN, and captures the reason for the visit — without your team lifting a finger.
Within seconds of a missed call, the customer gets a text. Not a voicemail — a real response that keeps the conversation going and gets them to act.
Customers book directly from the SMS link. Appointments land in your calendar with full vehicle context — no manual entry, no back-and-forth.
Estimates that go cold don't stay cold. BookedOS fires a follow-up within 4 hours of any estimate sent — recovering jobs that would otherwise drift to the competitor who called back first.
30/60/90-day maintenance reminders triggered automatically by last service date. Keep customers in your bay instead of drifting to the quick-lube down the street.
One day after pickup, a review request goes out. High-rating customers are prompted to Google — your reputation compounds instead of stagnating.
Your team is on the phone all day — answering the same questions, chasing the same callbacks, losing jobs to the shop that called back faster.
BookedOS handles every call, texts every lead, books every appointment. Your team focuses on the cars in front of them. Bays stay full.
The single biggest revenue leak at most independent shops is the phone. We plug it.
Independent auto shops deserve the same phone automation that dealerships have had for years — at a price that makes sense for a 4-bay operation.